CallRail
| Type | Call-tracking and routing platform |
|---|---|
| Founded | UNKNOWN Not established (Site refers to 14 years of experience without a year)[1] |
| Headquarters | UNKNOWN Not established[1] |
| Leadership | UNKNOWN Not established[1] |
| Key features | Call tracking with campaign attribution, Voice Assist AI answering, Premium Conversation Intelligence[1] |
| Published pricing | From US$55 per month[1] |
| Customers | Small and medium businesses and marketing agencies; 225,000+ businesses and 7,000+ agencies (self-reported)[1] |
| Website | callrail.com |
CallRail is a call-tracking and marketing-analytics platform that describes itself as connecting campaigns, conversations and customers, aimed at small and medium businesses and marketing agencies.[1] It states that it serves more than 225,000 businesses and 7,000 agencies and that plans start at US$55 per month.[1]
Features and positioning
[edit]CallRail's features include call tracking with campaign attribution, an AI answering service called Voice Assist for around-the-clock call answering and lead qualification, and a conversation-intelligence tier for identifying buying signals.[1] The product is oriented to businesses tracking their own marketing rather than to pay-per-call networks routing calls between publishers and buyers, and it is included here because publishers use it for attribution on their own sites.[1]
Pricing
[edit]From US$55 per month[1] Prices change; readers should check the vendor's own page before relying on a figure.